We’ve heard it said, “There is no ‘I’ in ‘team’.” This is especially true when it comes to quality industrial control suppliers. Not only must the products you need be in stock, there has to be a dependable sales staff to assist you in finding the right items for your application. There must also be a knowledgeable and dependable technical support group to stand behind and support each product. When these teams work together, it is you, the customer, who wins.
In 2001, Control Design magazine began its Readers’ Choice Awards. Each year, our customers have expressed their support of AutomationDirect by rating our products, service and support in this annual survey. Control Design sends unaided ballots to subscribers asking for names of companies they feel provide the best value for their industrial control products.
This year, 17, 974 subscribers were asked to provide names of companies considered their “go-to” sources in 61 product categories. Without providing a list of supplier names as guidance, voters were asked to name their preferred suppliers in those categories (listing first, second and third choices), and then rate those suppliers’ support and service on a 5-point scale. Companies which received scores of at least 4.0 or higher in a category were ranked and only the top five were then tallied.
Thanks to our customers, AutomationDirect products were ranked among the top five in seven of those product categories, and received top service awards in six of those, including PLCs and HMI. Take a look to see the product categories where we won an award.
You continue to look to AutomationDirect for quality, dependable products, backed with service and support you trust. That is just part of the reason AutomationDirect is the common sense way to buy industrial controls.
You can read the full article here.
2015 Control Design Readers’ Choice Awards
7 Product Awards
- PLC
- Operator Interface
- PLC Software
- HMI Software
- Data Acquisition Software
- Stack Light Tower
- Terminal Blocks
