We realize there is a large herd of suppliers from which you can choose. We also understand that in order to have customers return again and again, there is a huge need for top-notch support and customer service.
14 Years and Counting
That is what drives AutomationDirect to be not just a part of the herd but to stand out ahead of it. For the 14th year, you have stated that we do!
Since Control Design magazine began its Readers’ Choice Awards in 2001, AutomationDirect has consistently been a recipient of top honors. Each year, Control Design sends questionnaires to more than 10,000 subscribers.
Voters are given a ballot without a list of vendors or product brands. Instead, they give a list of nearly 60 product categories and ask voters to provide the names of companies they feel give them the best value for the products they use.
But, they don’t just name the best providers. They also have the opportunity to rate service and support they receive from those companies.
This year, 84 companies ranked in one or more of 58 product categories. Twelve companies won in multiple product categories. Of the 84 individual companies, the voters awarded service and support scores of at least 4.0 (very good) or better to 56 of them.
Once again, you have affirmed AutomationDirect’s history of award-winning customer service. With your votes, our sales and technical support teams have consistently received top awards in the Readers’ Choice surveys. Why is that? It’s simple. It’s all about you! From the products we offer, to customer service and support, our team members strive to keep the focus on you by finding the best products for your industrial control application. Read about it in the Control Design article.[hozbreak]
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